Ok, you need to hear my experience of just how incredible these guys are— they went above and beyond. To start, I just bought my first house. There’s already an irrigation system setup, but it had a terrible Hunter X-Core controller (total POS, don’t buy one). I had already spent $200 getting the thing to work a few weeks ago from a competitor, and even they told me it was a terrible controller. Anyway, I accidentally broke the controller knob and this time decided to call Andy’s. I could have gone back to Hunter Sprinkler Services, but their technician was incredibly opinionated, blunt, and rude. I took a chance with Andy’s and BOY did it pay off. Cody and Ronaldo showed up, bright eyed and cheery, right on time. They took a look at the controller and told me what I essentially already knew: It was beyond repair. When Cody showed me their quote for a new controller my jaw dropped. I called their manager, Layne, to see if there was anything they could do to lower the price. Layne was kind, courteous, and inquisitive about my situation. I could tell he genuinely wanted to help; he was actively listening, and was ultimately able to drop the price a little. He explained that most of the price was in the labor cost (which ultimately paid back dividends; these guys were worth every penny). While Ronaldo got to work setting up the new controller (Rain Bird), Cody went around the yard looking for the various irrigation solenoid valves. I went back inside for a few minutes then came back outside. Rather than giving up Cody was still looking for the solenoids. I told him that the previous guy from HSS said I only had two zones, so there’d probably only be one solenoid. Cody said that didn’t quite add up, based on the number of wires Ronaldo was re-wiring from the older irrigation controller into the new one. I told Cody that the HSS technician mentioned as much, but that they were broken and it would be about $2,000 to fix the ones in the second zone. Cody just smiled and said something like, “Well, we’ll connect what we can and find out!” About ten minutes later Ronaldo finished, I showed Cody where the sole solenoid was (under a rock), and then Cody turned the system on. That’s when the first bit of magic happened. I had not one, not two, not three, but SIX zones! I had only ever seen one zone of sprinklers— about three of them— turn on. Lo and behold, I have something like thirteen sprinkler heads!! I’m 100% positive that the previous owner didn’t even know that, because there are permanent dirt patches on the front lawn in some of these zones. I had assumed they were from a lack of proper sprinkler-head placements. No, they simply weren’t hooked up to the Hunter X-core controller. The wires for the additional zones were tucked neatly under the controller, and the previous HSS technically didn’t do anything about it. Hah! As we walked around the house, with my mind completely blown from the amount of sprinklers I had never seen before, something else was blowing Cody’s mind: The water pressure. “Oh,” I told him, “Yeah, you should have been here a few weeks ago. I had a licensed plumber come out and adjust the water pressure, because apparently it was way too high on the inspection report.” Cody nodded politely, but I could tell he was still pretty concerned. “It was at 88psi before I moved in,” I told Cody, “But the guy that came out said he turned it down to about 50 before I moved in. I wasn’t home when he said he came by and adjusted the pressure.”... So what did Codey do? He checked my water pressure. What did it register at? 88psi— we had caught my previous plumber in a complete lie!! It registered at 122 without the irrigation system on, and 88 with it on. I was dumbfounded. That was now TWO different businesses that had taken advantage of me, a new homeowner, and then there was Cody and Ronaldo. Honest and kind. True to their words. They blew my mind today, twice.... So that’s my story! If you want a professional, courteous, kind, all-around excellent experience, go with these guys. You WON’T regret it.
