good serivce Billy and Gerald
Response from Restoration 1 of Springfield:
Thank you for your positive feedback! We’re delighted to hear that you experienced responsive and excellent service from our team, especially Billy and Gerald. Their commitment to providing top-notch assistance is truly commendable. If you have any more feedback or need further assistance, feel free to reach out. Have a fantastic day!
I observed stunning job from restoration 1. Billy and Gerald was amazing wiping down my moldy coloring and fogging . They were on-time , communication was effective and professional as well.
Response from Restoration 1 of Springfield:
Thank you for sharing your wonderful experience with Restoration 1! ?? We’re thrilled to hear that Billy and Gerald provided exceptional service by addressing the mold issue in your home. Their promptness, effective communication, and professionalism are truly commendable. We appreciate your kind words and look forward to assisting you in the future. If you have any more feedback or need further assistance, feel free to reach out. Have a fantastic day!
The professionals that serviced my home was awesome. Professional, knowledgeable, provided information beneficial for any future incidents. Gerald and Billy were exemplary. And I would highly recommend them to friends and family.
Response from Restoration 1 of Springfield:
Thank you for taking the time to share your positive experience with us! ?? We’re thrilled to hear that our team, especially Gerald and Billy, provided excellent service during their visit to your home. Your kind words mean a lot to us, and we appreciate your recommendation to friends and family. If you ever need assistance in the future, don’t hesitate to reach out. Have a wonderful day! ????
Gerald and Billy did outstanding job . They are very experience and charisma to get my place done .
The crew did a tremendous job drying the basement floor. They immediately determined the source of the problem and took immediate action to address the problem. Restoration 1 are very fortunate have a person and team leader to be on their staff.
Johnson’s team was great - they were able to keep my kitchen intact during this phase which gives me a bit more time to make decisions about repairs. I really appreciated the attempt to save as much as possible while also making sure that they could remediate the water damage.
Gerald was very professional, knowledgeable and took time to explain what they were doing and why. I would hire him and his crew again.
Good customer service.They are very Professional and analysis all cause of loss and resolve it.Thanks to Gerald , Darrin and Chris Romero.
Responsive , professional, reliable and quick . Gerald Chris Romero and Deshawn
Restoration 1 was excellent to work with. They were prompt, knowledgeable and finished the job as quickly as it could be done. They were also great at explaining the process that I should expect as I work with my insurance company. I highly recommend. Thanks to Matt , Gerald and Chris Romero
Gerald , Billy ,Jerry and Romero were very professional dealing with my brother's flooded basement. They were on time and quick. This was a bit of a complicated situation as my brother has some health issues but Gerald was very understanding and accommodating. also was patient with us as insurance claim took much longer than anticipated. I highly recommend restoration of Springfield for any emergency or other restoration work.
When I experienced a sewage flood in my condo,Restoration 1 of Springfield was very responsive and timely and did a great job with the water extraction and remediation. Thanks to Darrin , Gerald , Gunnar , Chris Tepa.The damage was extensive and frankly, a bit sneaky, and they were able to identify everything that needed address and quickly start the processes to address them. Some aspects were inherently involved and time consumptive, but the Gerald’s team were diligent and consistent and methodical until it was all remedied. They also moved out my entire room content and clean it . The team was professional and thoughtful throughout--good people! I appreciated how easy they were to work with during what was a challenging event and period of time for me as the Tenant.
Mold remediation on vents and ceiling