From the initial telephone conversation to the return of my car I was treated professionally. The cost and time frame of the repair was discussed and Brad delivered! My car was repaired to "as new" condition and I was provided a free loan car while it was repaired. I can't imagine going any place else to have hail or dings repaired and I will be back when I need this service again. Dent Biz and its owner, Brad Hawkins, prove that old fashioned customer service is not dead.