J and J is a poorly managed company that has virtually no customer service. My annual inspection resulted in a report that was useless and inaccurate and was a cut and paste of a prior report. It also falsely reported on interior inspections that never occurred. Efforts to get a correct report took weeks and involved numerous unansweresd calls and attempts to fix the problem. Their internal communications are incomptenet with different people giving different and contradictory information repeatedly. Cannot recommend.