We have been with J&J for 15yrs now. Everett has been with us most of that time. His service leaves nothing to desire. I cannot ask or think of anything else he could do. Wonderful attitude, communication skills, and work ethics. Always ask if we've had any problems. Does a great job. No bugs or pest have ever lasted long around here. Thank you Everett, great job. On a scale from 1 to 10, I give him a 20.