I am always satisfied with my service and Technicians with J&J. I am yet to have a bad experience! I am so glad I chose to go with this company! Jonathan is always so pleasant and informative and I can tell he is very passionate about his job and his customers as anyone else I have had come! Thank you J&J for having the best service and technicians on board. I hope the customer service with the technicians never change because this is what keeps my dedication to this company! Thanks Johnathan, you simply ROCK! ~L. Fincher