RA Nichols suppose to install new gas pipe to second floor stove. I was told to get my contractor to take down some cabinet and the exhaust fan in this kitchen. Last Thursday they were in the house for the job and I was not on site. In the afternoon, they called me ask for payment. I told that I will be back the next day and can pay them then. But they insisted that they need to get payment from me that same day that the job is finished, so I paid by my credit card, with the understanding that the job is finished. When I get back to check, I realized the job is not finished but I did not realize on how much they left undone as I did not get up to the attic to check. Since then, I have called several to ask them to come and finish the job. First they told me that they will come and check and finished the job today (Wed). Tuesday afternoon I got a call saying that they are not coming. I asked why and they said they will call me back and of course no call came back. This morning I went to the property to wait in case someone comes and called to ask again. They simple told me that no one will come today. As I thought that they only missed the part of the job near the gas meter in the basement, I asked my contractor to come and put the cabinet and exhaust fan back. I asked him to check in the attic to see how the pipe was laid and he took a picture for me—the pipe is simply open in the attic, no where near the kitchen and the stove! Finally I realized that they just did less than half of the job! I called they again and this time got the owner on the phone. The truth is that they are short handed and they did not finished job. And they can’t do it this week and I have to wait until next week. I asked about the cabinet and exhaust fan I took down and put back—-what I suppose to do? Take them down again? The answer I got is that I do not have to do it. Then what on earth they asked me to do this before? It cost me time and money. So I am patiently waiting for next week and only hope that they can finish the job.
