A-1 gave great customer service. Pam set the appointment up and explained all the details. I received an email confirming the appointment. On the day of the repair, A-1 called to let me know the plumber would be late and gave me a new time frame. All very professional! Jose came and, working within my budget, gave me an estimate, which was better than the others I had received, so I handed the job to him. He did the job quickly and very neatly. He showed me the repair to my pinhole leak and encouraged me to inspect it after we ran some water. I couldn't be happier with A-1, much thanks to Jose, and will use them again in the future!