I was told we needed a part replaced because of a leak behind the wall in the shower. The repair was over a thousand dollars. I agreed to the repair worried that a leak is a major problem. Come to find out, there was no leak! I had to pay for the repair since the plumber ripped out the wall behind the faucet already. When I asked him why he told me there was a leak, when in fact there wasn't, he just looked at me and said it would have probably eventually leaked. Customer beware. I paid for an extremely expensive repair thar wasn't needed in my opinion. There was no leak.