Arrived to job had to wait for elevator technician to come out and secure elevator to gain access to elevator pit where pump sits in a recessed hole after technician raised elevator was able to get into pump area pump had a piece of plastic wedged over top of float switch Not allowing float. Switch to kick on pump to pump out water from elevator shaft remove plastic. Now pump is working everything is flowing charging customer service fee. Waited on an elevator, technician to secure elevator to gain access to pump pit. After elevator technician secured elevator, removed a piece of plastic that was holding float, switched down, not allowing motor to kick on to pump out water. BILLING JOB.