2046 Fox Trail Dr
La Grange, KY 40031
502-265-0737

Local Reviews
for la grange, ky

Rated 5.0 out of 5 stars based on 24 customer reviews

Great service! Highly recommend!

Excellent all around!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very professional team!

Glen & Marcus from Backup Plumbing were very professional and friendly! They took extra time to carefully explain everything both before & after the job. They installed a gas line and connected it to our pool heater. They did a clean, professional job.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Quick work

Both times you have been out here your employees have been wonderful. They have called and arrived ahead of schedule. And taken care of the problem quickly. Thank you!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Backup plumbing

Great people, done a great job and everyone in their company was pleasant and easy to talk with!! Would suggest them to anyone I know!!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome Service

Andrew saved the day! My water heater went out & I was expecting company the next day. He was able to check it out & replace a whole new system that day! Amazing customer service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

A plumber you can trust

What I liked most about Andrew was his willingness to inspect and diagnose our back up septic issue. He answered all my questions that I had for him and took the time to explain things properly to us. We had him look at a couple other issues too and he fixed our sink in the same visit. Really felt like we were in good hands and could trust him.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Very friendly, helpful and professional! Great experience. Able to answer all of my questions and felt that they were trustworthy.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great customer service!

I will definitely be using Back Up Plumbing for all my future plumbing work. The technicians were prompt, polite, respectful of my property, and most importantly, the repair was fairly priced!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

The gentlemen who came to my home were courteous and thoughtful. The work to be done was carefully explained and executed.

  • Overall Experience
  • Quality
  • Price
  • Convenience

good communication, fair price, completely satisfied

Very impressed with this company-great communication, quick service, fair prices, solved my problem, will definitely use them again.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service…professional!

Glenn was professional, courteous, well informed and explained everything clearly before starting the job… He was in and out in no time… you guys even move me up in the schedule and came a day early… Great service highly recommend!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

Very polite, informative, most importantly got the job done!

  • Overall Experience
  • Quality
  • Price
  • Convenience

CJ was great

  • Overall Experience
  • Quality
  • Price
  • Convenience

Fantastic service

Great company! My job ended up being significantly less than initially quoted. On top of that,Andrew (the owner), Reviewed my invoice and discovered a mistake. He reached out to me and refunded the miscalculation. He could’ve easily not said anything and I would’ve been none the wiser. When they were finished with the job they cleaned up everything, they wore booties every time they walked in the door and we’re super polite. I will, going forward, always use this company for any of my plumbing needs.

  • Overall Experience
  • Quality
  • Price
  • Convenience

He was great

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for la grange, ky

Glen S.

Glen S. Job Checkin

Replaced kitchen sink drain


jon r.

jon r. Job Checkin

Repiping a kitchen sink line in Buckner


Glen S.

Glen S. Job Checkin

Drain


Glen S.

Glen S. Job Checkin

Capped hot and cold water lines


Glen S.

Glen S. Job Checkin

reset toilet


Glen S.

Glen S. Job Checkin

Main line stoppage


Glen S.

Glen S. Job Checkin

Shower valve


Glen S.

Glen S. Job Checkin

Preformed minor tank rebuild


Glen S.

Glen S. Job Checkin

Replaced Moen shower cartridge


Aaron C.

Aaron C. Job Checkin

Water heater temperature and pressure relief valve


Glen S.

Glen S. Job Checkin

Tightened packing nut on outside hose bib


Glen S.

Glen S. Job Checkin

Installed outside hose bib

Installed outside hose bib

Glen S.

Glen S. Job Checkin

Installed 50 gal gas power vent

Installed 50 gal gas power vent

Glen S.

Glen S. Job Checkin

Gas Control valve replacement

Gas Control valve replacement

Glen S.

Glen S. Job Checkin

Installed lavatory drain.