2046 Fox Trail Dr
La Grange, KY 40031
502-265-0737

Local Reviews

Rated 5.0 out of 5 stars based on 46 customer reviews

Great service! Highly recommend!

Excellent all around!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great company

  • Overall Experience
  • Quality
  • Price
  • Convenience

Best Service Ever

Prompt, on-time, communicative - couldn’t ask for a better plumber. They are my official plumbing service I’ll be calling from now on!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome and informative…that’s what Glen was!!!

This young man (Glen S.) represents himself, his trade and his company…Backup Plumbing with class and professional know how…will be my go-to if plumbing issues need addresses in the future…!!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very professional team!

Glen & Marcus from Backup Plumbing were very professional and friendly! They took extra time to carefully explain everything both before & after the job. They installed a gas line and connected it to our pool heater. They did a clean, professional job.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Quick work

Both times you have been out here your employees have been wonderful. They have called and arrived ahead of schedule. And taken care of the problem quickly. Thank you!

  • Overall Experience
  • Quality
  • Price
  • Convenience

The best company

This is the best plumbing company we have ever used. We had a new hot water heater installed and their work was exceptional. They are professional, knowledgeable, and punctual. We highly recommend this amazing company!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good job

Fast and efficient

  • Overall Experience
  • Quality
  • Price
  • Convenience

Backup plumbing

Great people, done a great job and everyone in their company was pleasant and easy to talk with!! Would suggest them to anyone I know!!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Exceptional service/repair call

Andrew was my service representative, very knowledgeable, on time and did an exceptional job. All questions answered, very professional. Will recommend Back Up Plumbing to all in need of plumbing services.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

Glen and his partner provided same day service when our basement ejector pump went out. He was not only thorough and knowledgeable, but the final price was less than the estimate! That never happens! I would highly recommend Backedup Plumbing.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

Prompt, efficient service. Left my sink (inside and under) cleaner than it was when he got here.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome Service

Andrew saved the day! My water heater went out & I was expecting company the next day. He was able to check it out & replace a whole new system that day! Amazing customer service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

A plumber you can trust

What I liked most about Andrew was his willingness to inspect and diagnose our back up septic issue. He answered all my questions that I had for him and took the time to explain things properly to us. We had him look at a couple other issues too and he fixed our sink in the same visit. Really felt like we were in good hands and could trust him.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Very friendly, helpful and professional! Great experience. Able to answer all of my questions and felt that they were trustworthy.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations

jon r.

jon r. Job Checkin

Repiping copper


Glen S.

Glen S. Job Checkin

Sewage pump


jon r.

jon r. Job Checkin

Quote on a gas line


jon r.

jon r. Job Checkin

Repiping a kitchen sink


Glen S.

Glen S. Job Checkin

Replaced kitchen sink drain


Glen S.

Glen S. Job Checkin

Main Water shut off


jon r.

jon r. Job Checkin

Repiping a washer drain.


Glen S.

Glen S. Job Checkin

Kitchen sink


jon r.

jon r. Job Checkin

Checking toilet for leaks


jon r.

jon r. Job Checkin

Getting parts


Andrew M.

Andrew M. Job Checkin

Faucet and toilet repair in Crestwood


jon r.

jon r. Job Checkin

Drain cleaning Smithfield


Glen S.

Glen S. Job Checkin

Running new kitchen sink drain in st Matthews


jon r.

jon r. Job Checkin

Repiping a kitchen sink line in Buckner


Glen S.

Glen S. Job Checkin

Hose bib in crestwood