Excellent all around!
Prompt, on-time, communicative - couldn’t ask for a better plumber. They are my official plumbing service I’ll be calling from now on!
This young man (Glen S.) represents himself, his trade and his company…Backup Plumbing with class and professional know how…will be my go-to if plumbing issues need addresses in the future…!!!
Glen & Marcus from Backup Plumbing were very professional and friendly! They took extra time to carefully explain everything both before & after the job. They installed a gas line and connected it to our pool heater. They did a clean, professional job.
Both times you have been out here your employees have been wonderful. They have called and arrived ahead of schedule. And taken care of the problem quickly. Thank you!
This is the best plumbing company we have ever used. We had a new hot water heater installed and their work was exceptional. They are professional, knowledgeable, and punctual. We highly recommend this amazing company!
Fast and efficient
Great people, done a great job and everyone in their company was pleasant and easy to talk with!! Would suggest them to anyone I know!!!
Andrew was my service representative, very knowledgeable, on time and did an exceptional job. All questions answered, very professional. Will recommend Back Up Plumbing to all in need of plumbing services.
Glen and his partner provided same day service when our basement ejector pump went out. He was not only thorough and knowledgeable, but the final price was less than the estimate! That never happens! I would highly recommend Backedup Plumbing.
Prompt, efficient service. Left my sink (inside and under) cleaner than it was when he got here.
Andrew saved the day! My water heater went out & I was expecting company the next day. He was able to check it out & replace a whole new system that day! Amazing customer service!
What I liked most about Andrew was his willingness to inspect and diagnose our back up septic issue. He answered all my questions that I had for him and took the time to explain things properly to us. We had him look at a couple other issues too and he fixed our sink in the same visit. Really felt like we were in good hands and could trust him.
Very friendly, helpful and professional! Great experience. Able to answer all of my questions and felt that they were trustworthy.
Quote on a gas line
Repiping a kitchen sink
Replaced kitchen sink drain
Main Water shut off
Repiping a washer drain.
Checking toilet for leaks
Faucet and toilet repair in Crestwood
Drain cleaning Smithfield
Running new kitchen sink drain in st Matthews
Repiping a kitchen sink line in Buckner
Hose bib in crestwood