He replaced the rod in the hot water heater to extend the life of the water heater. He was very professional. Good experience!
I had a great experience. Mike was on time n he also did a wonderful job. Thanks to him for the coupon.
Late at night my water heater decided it had enough. Big loud boom. Water everywhere. I shut off the water part but couldn't figure out the heat part. I called Benjamin Franklin Plumbing and ended up talking to Sergei (tech) and he helped me find the gas valve. Next day he was there to change out my deceased water heater. He was extremely professional and it was such a delight to work with him. Considering the situation, it ended up being quite pleasant and I now have a new water heater. He even labeled all the levers for me so I knew which did what. How sweet is that?! The pricing was also lower than I thought it was going to be. Bonus!!!
Mike was very informative and friendly. What he explained what he is going to do in order to install a new sink and faucet was straightforward, and pricing was straightforward. He cleaned up everything, he took all the junk out of the house, no mess was left behind. I'm happy :)
Tony was amazing. Great service, fantastic craftsmanship, and made sure we understood the process every step of the way. The new bathroom looks great.
Serghei did a great job! He was on time and very courteous. He answered all of my questions and showed me what to do and how to prevent it in the future. I thought their prices were very reasonable and fair. Highly recommend Benjamin Franklin.
We experienced prompt and professional service. There was some sticker shock but they were upfront about the costs before proceeding.
Recommended future problems that need to be addressed. Very knowledgeable!
Tony helped us with 2-3 plumbing services. We had a new sink and garbage disposal installed. He showed us all our options and was very patient as I made my decisions. He also fixed our leaking shower drain. He was very helpful--even called and set up an appointment for us with a contractor who could finish repairing the ceiling which had to be opened to do the plumbing work. Tony was also very careful to leave his work areas spotless.