Luke was the best. He came out at 7pm gave the simple/inexpensive attempt to clean out the drain. When that did not work he made a professional assessment and drove another 2 hours to get a truck that could jet out the plug with high pressure water. Cost was higher than I would like, but what emergency evening plumbing job isn't expensive. Luke gave us an up front estimate of everything at each step so I could make the call and not be surprised. Luke's late night fix saved me from cancelling my vacation the next day. I would recommend Luke and Ben Franklin plumbing in a instant to anyone with a plumbing problem.
