Left my husband in charge. You totally took advantage of his inexperience dealing with service and pricing. A good nature type person did not respond to pricing and purchasing drain cleaner that does not work . Not to mention plumber having to see pipes in basement which no one else has ever done before starting work . Which resulted in my husband falling , which could have been very serious. When i made appointment I asked if price would be around $200. And she assured me it probably would as in the past. I will never deal with your company again and please come and pick up drain cleaner .
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Pleasant and courteous man. Augered my laundry sink, checked my water heater and sinks. He also explained everything to me and told what services I might need in the future. Great experience, great service!
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The guys were nice and very respectful. They were able to answer my questions.
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Our service person, Kevin, was prompt, congenial and above all, knows his craft. He explained what he was going to do and why, gave us choices in terms of fixture replacements and costs, and completed quality work in a small rather difficult space. We would ask for him again with no hesitations.
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Would recommend him or Benjamin Franklin to others
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