We just moved into our home in Ft. Lauderdale on Friday. Friday evening a toilet was leaking and we shut off the valve. Neighbors recommended Cape Plumbing and we called (as former NYers we did not expect anyone to answer the phone). We spoke with George and he scheduled us for the same day between 3-5 pm ( not possible!). Robert Ratliff called twice with updates from the road ( no way, we said).. He was a total professional plumber with a personality to match. He repaired the leak and we wanted him to move in with us but he gently rejected the offer.