We called Duane Blanton Plumbing when our water softener died. We expected to have to replace it, and after consulting with Dave Smith we felt very confident selecting a model he presented to us. Dave is very knowledgeable about the benefits of the softener. The installation and haul away went as promised, and we are very happy with our decision! It's been a few weeks (we don't review quickly...) and we love this softener! We will recommend Duane Blanton and Dave Smith to everyone we know.