We had a leaking faucet & the plumber couldn’t have been more helpful if he tried. Although he couldn’t replace the faucet stem (the cause of the leak) because the faucet was a special order from Pottery Barn (PB) he tried like heck to get the number of the part through their customer service. Until PB gets back to us on the (part) manufacturer we have to wait for the repair to be completed. The plumber did everything he could, but through no fault of his, we have to wait.
