175 Silver oaks dr
Round lake beach , IL 60002
847-393-6660

Have any feedback for us? We'd love to hear it! Call us at (224) 308-1993 and let us know how we are doing.


Local Reviews

Rated 4.9 out of 5 stars based on 69 customer reviews

Prompt Service - Great Price!!

Came right out on a weekend to fix my water heater. No outrageous weekend fees. Gave his honest opinion and recommendation for a replacement should it go out again based on its age. So far so good!! Highly satisfied customer here!!

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Superior service

Very friendly and professional. Extremely knowledgeable and thoroughly explained all that was being done at every stage. Will highly recommend them to anyone.

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Great service!

Very knowledgeable and thoroughly explained all work needed.

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Customer

Excellent. Bobby assessed the problem, explained what he was going to do and what the cost would be. Very professional

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Excellent Resourcefulness

My husband and I have an unusually old sewer clean out. It took some creativity for Terrell and Daniel to unclog the line which is rather small. That and their attitude persevering through frustration is what made the whole process easier on us. Excellent reliability and resourcefulness!

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Very professional! Great service!

Terrell and Daniel showed the utmost respect and care for my property. They offered prompt service and treated me as I’m sure they’d treat a friend or family member. Thank you Terrell, Daniel, Tim and family rooter!

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Great service

Terrel was very professional and helpful. I was very happy with him and his co worker.overall a very good experience.

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Great service and the price is affordable

Family Rooter drain and sewer is the best team I contacted, they answered my call right away to make an appointment unlike others they take the call using answering machine, and their people are nice and approachable especially the guy name Terrel Bowen, also the guy with him forgot his name.

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Plumbing job

Doing extras work by assessing other house plumbing without extra charge

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Great service

Terrell and his partner did a great job. They were efficient, polite, and cleaned up the area when they were finished

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Fantastic work

The guys came in and fixed things right! Aces!

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Get the job done!

Matt unclog our kitchen sinks and now we can cook

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Fast and great service

Timely, informative great workers and very nice guys.

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Job Locations

Samantha G.

Samantha G. Job Checkin

Power rod main sewer


Samantha G.

Samantha G. Job Checkin


Samantha G.

Samantha G. Job Checkin

Install new kitchen sink faucet


Bobby R.

Bobby R. Job Checkin

Rod from outside clean out


Bobby R.

Bobby R. Job Checkin

Sewer repair


Bobby R.

Bobby R. Job Checkin

Hydro jet kitchen line


Bobby R.

Bobby R. Job Checkin

Power rod mainline


Bobby R.

Bobby R. Job Checkin

Hydro jet mainline


Bobby R.

Bobby R. Job Checkin

Extensive ridding mainline from outside clean out


Bobby R.

Bobby R. Job Checkin

Power rod mainline


Bobby R.

Bobby R. Job Checkin

Power Road and Main line from toilet access


Bobby R.

Bobby R. Job Checkin

Power rod and mainline from outside clean out


Bobby R.

Bobby R. Job Checkin

Replacing a 50 gallon hot water heater


Timothy G.

Timothy G. Job Checkin

Restart water heater, pilot light had went out.


Timothy G.

Timothy G. Job Checkin

power rod and camera inspect main sewer line