Excellent service at an affordable rate

Sam from McHenry, IL

I can not say enough about this company, had a sump pump go out and my basement flooded. Family Rooter was there within 90 minutes and got me set up with a new sump pump and a water cleanup crew. Thank you Guys!!!

Highly recommend

Tom from Des Plaines, IL

Tim and his team were very respectful and did a great job. Highly recommend.

Excellent Service

Michael from Lakemoor, IL

Good family man out working to support them. Came in when he said and did a great job.

Great service

Amairani from Round Lake, IL

Friendly and knowledgeable about what they were doing.

Great service

Henri from Hawthorn Woods, IL

It was excellent service!

Excellent Service

Rose from Elk Grove Village, IL

Beautifully done. Left yard clean. Great work.

Great job at a great priced

Gail from Dundee, IL

2 plumbers came out and couldn’t fix the problem. Estimated maybe 35000.00. Tim and Bobbie came out and did an excellent job They had equipment that allowed them to do the job that the other plumbers didn’t have. 5,000.00

Response from Family Rooter Drain and Sewer:

Thank you. Let me know if you need anything else.

Wouldn’t hesitate to use them again

Brian from Lake Villa, IL

They arrived on time to clear our sink drain that we’ve been having issues with for some time now. Apparently the clogged pipe was closer to the main line. They pulled out their 75 ft snake and got to work. Thankfully they were able clear it out without requiring additional work and at the end they provided recommendations on how to keep it clear. Now I know who to call next time I need a plumber.

Excellent Service!

Fernando from Round Lake Beach, IL

My grandmother’s sewage pump stopped working but thankfully Tim and Robert stopped by and got it taken care of! Even offered her a Senior Discount.

Response from Family Rooter Drain and Sewer:

I am glad we could help. Let us know if you ever need anything else

Excellent Service

DD from Lake Villa, IL

Exceptional service!

Vincent Santos from Grayslake, IL

When i went down to my basement around 1pm, i notice there is a small flooding. My ejector pump stopped working. Came across Family rooter online. I called around 2pm and got a schedule between 4-6pm. Tim arrived 5pm, and finished replacing my old ejector pump by 6pm. One of the best if not the best costumer service i’ve experienced in a while. Tim is a very professional and helpful. Fast, helpful, convenient and reliable. More power to Family rooter.

Great job worked hard to get thins working

Tom from Wauconda, IL

Excellent Service! ⭐️⭐️⭐️⭐️⭐️

Edgar - from Lindenhurst IL from Lindenhurst, IL

Excellent customer service, shows on agreed time and provides/gives recommendation on what is suitable for your plumbing needs. Very highly recommended. Thanks to Tim G!

Great job

Bill from Libertyville, IL

Team did a great job navigating several problems uncovered during the initial work, kept the project moving forward despite the change in schedule, and worked to keep the cost down as well.

Excellent Servoce

Tom from Des Plaines, IL

Very professional. Took time to explain everything going on, why doing what they were doing, etc. Highly recommend Bobby.