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I scheduled an appointment with a company I had used before and had two no shows, I called Family Rooter, a company I knew nothing about. I really lucked out! They came out to my home at the time they said they would. Rob fixed the clogged tub problem in a timely manner and was so professional and kind. I also received a 1 year warranty. I will recommend this company to anyone who needs plumbing service. Thank you so much, Bernadette