Excellent Service!

Fernando from Round Lake Beach, IL

My grandmother’s sewage pump stopped working but thankfully Tim and Robert stopped by and got it taken care of! Even offered her a Senior Discount.

Response from Family Rooter Drain and Sewer:

I am glad we could help. Let us know if you ever need anything else

Excellent service

Terry from Round Lake Beach, IL

Tim is very knowledgeable His work is excellent

Excellent Resourcefulness

Adrienne&Kyle from Round Lake Beach, IL

My husband and I have an unusually old sewer clean out. It took some creativity for Terrell and Daniel to unclog the line which is rather small. That and their attitude persevering through frustration is what made the whole process easier on us. Excellent reliability and resourcefulness!

Fantastic work

Rodolfo from Round Lake Beach, IL

The guys came in and fixed things right! Aces!

Emergency repair done right!

Anna from Round Lake Beach, IL

Now was my issue a rather simple fix in the eyes of these experts, probably. However, from Tim taking my panicked call assuring me someone would be out today, to James who came to asses the situation I got myself into and being very kind, attentive and informative (answering my now 500 questions on plumbing and checking every valve) they saved my day! The technician was here promptly within the time frame given too! Thank you all but especially James for taking the time to not only repair but respectfully educate me on how to avoid my errors in the future. Truly above and beyond service!

Above and Beyond

Alex from Round Lake Beach, IL

Rich came to rod the clean out. Took care of the problem. Great service and completed the service in a timely manner. Thanks guys you are awesome!!

Good service

Fred from Round Lake Beach, IL

Professional

Jay from Round Lake Beach, IL

Great service, very informational.

Erick from Round Lake Beach, IL

Great experience

Great Service

Damon from Round Lake Beach, IL

Thank you so much for coming out and replacing our sump pump. We appreciate the honestly and quick work to resolve the issue. Definitely affordable prices and friendly and polite service. We are grateful for your assistance.

Fast and great service!

David from Round Lake Beach, IL

James and crew from Family Rooter came right out and assessed the situation. The came out the following day and took care of our issue with fast and courteous service. Would highly recommend them!

Great job

Terry from Round Lake Beach, IL

I had all my galvanized pipes replaced with copper. He was easy to work with and answered all my questions as he worked. Very pleased with work done.

Response from Family Rooter Drain and Sewer:

Thank you Terry, let me know if you need me for anything else!!