Service experience

John from Saugerties, NY

Excellent service and explanations.

Alice from Saugerties, NY

Our whole-house air conditioner broke down and the Lowe team was prompt, efficient, polite, and clear in explaining diagnosis and repairs. We are impressed and will sign up for a maintenance contract.

Jim was Great

Andrew from Saugerties, NY

he was professional, pleasant and was fully engaged w/assessment of project. also was able to get appt on holiday wkend

Highly satisfied

Matt from Saugerties, NY

I can’t speak more highly about how happy and satisfied we are with the service we’ve received. This company has honesty and integrity. On this call, John was excellent. Thank you!

I couldn't be more pleased

Allie from Saugerties, NY

The guys were pleasant, kind, on time, effective and efficient. I will never deal with another Plumbing/ HVAC company again.

Amazing!

Andrew from Saugerties, NY

James came to service ac units and was so thorough and also pleasant + professional! And meticulous(!) from his protective booties on the newly refinished floors to his gloves. Really an impressive worker! I wish more companies had Jameses!!

Knowledgeable and fair priced

Colleen from Saugerties, NY

I think James was pleasant and very knowledgeable in his field. My problem seems to be solved with my central air, so "so far so good"!

Great Service

Sean from Saugerties, NY

Rob did a wonderful job from proposal to completion! 👍

Cooling troubleshooting

Mike from Saugerties, NY

Great service

Linda from Saugerties, NY

Service was professional and informative.

Nate saved the day

Dana from Saugerties, NY

We have been having an issue with our Nest thermostat, specifically the air conditioning portion. We have an ADT security system and they offered us a deal on the Nest system. We had 5 different service calls in the last 3 weeks between ADT and the electrician they originally contracted with. No one was able to resolve it and get the AC to come on. I should have just called Lowe in the first place. Nate got here at 5:30 and by 6:45 he had figured out the issue and fixed it. I was so happy I almost cried!

Outstanding service, your tech is an asset to your company

Sydney from Saugerties, NY

James is truly an asset to your company, he was here on time, very polite and respectful of our home environment (covered his shoes). He went about his job in a very professional manor and finished the task at hand.Explained what he was doing as he went about it. We would be glad to have him service our A/C again.

Great Service Bob is wonderful & knowledgeable

Cynthia from Saugerties, NY

Bob was very knowledgeable and excellent. I’d like to recommend that there be a service package that includes both heating and central air. Each is close to $200 including tax maybe you could do a joint package that is less than $400 including tax. Just a suggestion.

Great Service

Connie from Saugerties, NY

I look forward to having Nate service my heater and a/c.He is a very cordial,pleasant and efficient young man....

Service worth the price

Sandra from Saugerties, NY