Technicians Mike and Sean responded to a call concerning a leaking 1 1/2 copper drain line underneath the kitchen sink. Mike was out last week to verify for home insurance it was a plumbing related issue. Since then, the company Dry Patrol has removed the wood work cabinetry underneath the kitchen sink, the dishwasher and all water/mold. The water was turned off at the two hot and cold water stops underneath the kitchen sink as well. Upon arrival, the techs met Sam who directed them to the kitchen. It was discovered that a hole had formed in the copper drain line and the drain assembly on the right side of the cross did not go anywhere. It was an open line exposing sewer gas to the home. Sam had also mentioned changing his ice maker line to the refrigerator from copper to a different material so it would not condensate. Multiple options were given over the phone to Sarah. She decided to go with Option A. Mike and Sean then removed the old copper ice maker line and replaced it with a