Technician Mike responded to a call concerning a cracked toilet in the hallway full bathroom. Upon arrival Mike met Irvin. Irvin said that he had accidentally cracked the toilet over the weekend. Mike also took a water pressure test showing 55 psi. This is good. Multiple options were given. Irvin agreed on a New American Standard Cadet Pro toilet. The toilet that was dropped off to Mike was an American Standard Champion Pro. This is an upgrade from the cadet pro. This was explained to Irvin that the price would not change and Mike can go ahead and install the upgrade. Irvin agreed. When the old toilet was pulled it was discovered that the original flange is very aged and a repair had already been made on it. The johnni bolt were seized to the flange. It was shown and explained to Irvin that Mike would attempt to clean up and reuse the johnni bolts and set the new toilet if possible. If not, the flange would need replaced. This did work. The new toilet is secure to the floor and was fl