our 28 year old WH was on its last legs. We had used Spartan for other plumbing needs with great results so called . Julius came out and looked at our existing heater and explained our option for a replacement. we scheduled the job for a few days later. Julius arrived onto e with a helper and they had the new unit installed and running in about 2.5 hrs. It is working great and we are , again, very pleased wi spartan service. Julius is the 3rd plumber to. is it our home and every one has been excellent.