Technician Andrew dispatched for a callback on a water softener that was installed and not producing soft water. Dawn greeted me at the driveway and allowed me to enter through the garage which enters into the basement . Evaluation was performed today on water softening system installed on 21, 2021. Found issue with flow sensor on water softener hung up by debris not allowing unit to process water flowing through unit hence not allowing unit to clean itself. Proceeded to shut water off and disassemble softener head removed turbine and flushed system out. Replaced components and pressurized water system had client run water at bathtub and kitchen faucet and immediately detected flow please allow one or two days for water softener to regenerate and replenish water in water heater no other services needed today client did not want to call us out but husband insisted on us coming out to address issue with water softener. Placed valve tag at main water shut off valve for Dawns peace of min