Braydon has excellent customer service skills. He takes the time to explain thoroughly and share his knowledge. He provided options with different costs. He does a great job that is both efficient and timely and always cleans up like he was never here and he has been here 3 times in the last couple months for a pipe replacement between walls of kitchen down to basement, main shut off replacement and replaced hose bib in crawl space. I will call again but hopefully not too soon. 😋