Tech Jamie arrived at customer house for a backed up kitchen sink. Jamie tested to see back up gave customer two options customer went with option B. Once drain was cleared of clog Jamie advise customer the plumbing under the sink was installed backwards. Customer didn’t ask Jamie if he could fix it now gave him a price for 15 minutes the customer agreed to that rebuilt drain under kitchen sink. Customer also asked if Jamie could install a customer supplied sump pump called into Spartan Plumbing Management to ask how to price the extra work Warren looked over the price took care of it as Jamie continued the work. Kitchen sink is open and flowing draining as needed, drains under kitchen sink are installed properly, customer supplied some pump with new backflow preventer is installed properly. No leaks, breaks, or back ups