Mr Roux contacted Spartan plumbing in regards to salt level in water softener not working properly. Evaluation was preformed and after listening to clients description of what he had done with softening system, determine ball valve of bypass was left open not allowing water to enter softener properly shout valve and proceeded with water test and pressure test. Home is working water pressure was at 50 psi. Water hardness level was immediately detected at zero with water test proving water softener is OK at the moment it is highly recommended client replace this box store style water softener before water distribution Tub bursts. Attempted to test water pressure at hose family just outside the garage and determine unit not working properly and leaking recommend replacement. Client stated he was interested in replacing toilet in basement with new provided options today for new toilet supplied by Spartan plumbing and the option to supply a toilet to have one of our installers install.