Eric called spartan plumbing in regards to his water softener. Eric believes his softener is no longer working based on the age of the unit. Eric is interested in a new water softener and whole house filtration system. Technician Toby arrived at the home and evaluated the water softener. Toby talked to the homeowner about water softeners and whole house filtration systems. Toby also provided options for both. Technician Toby arrived at home 2-22-23 and installed water softener unit. 3 year warranty parts and labor.