The Strauchon residents Contacted Spartan plumbing in regards to alarm at recently installed battery back up sump pump system. Client stated power did go out for a period of time and alarms sounded confirming secondary 12 V battery back up system was operable. Clients concern for unit working properly and wanted peace of mind knowing unit was doing what it was installed to do. After performing system evaluation of the battery back up, system tested positive at 12 V. trickle charger was charging battery at time of service, tested pump windings and verified all is in good working order and is ready for emergency use if necessary. Client is a spartan shield member and no issues were found today with pump system no charge.