Autho: 115RJOM Customers had a very slow draining in the kitchen sink due to kitchen grease and normal. Use technician used the machine to resolve the issue today.. due to the nature of the clog, we cannot warranty any work being done to the drain line until we jet it with a Hydro jet machine. Due to Hydro jetting a maintenance item HS will not be covering for that work. Technician created estimate for homeowner in order to clean drain line and camera line on return trip, service will be waived up to seven days scheduled after that day. We will have to add a service fee to the invoice.