CUSTOMER STATED : Flooding in the living room trying call emergency hot line and is not working please call asap TECHNICIAN NOTES : Out today for the concerns of water damage appearing on the living room ceiling. Investigated and found the washing machine supply lines leaking at the washer box. Tenant stated they recently bought the washer/dryer and hooked up the unit themselves. Leak was caused by tenants not tightening the supply lines down enough RESOLUTION : Tightened washing machine supply lines.
