Customer stated: The shower on the second floor master bathroom was not draining properly. Technician notes: We found the drain to have grout holding the sides of the pipe. We also found drain be very slow Resolution: We ran an auger down the drain 6’, to clear all hair and debris from line. I cleaned the sides of the drain pipe to remove the grout and this keeps the hair from catching on the grout. Job complete Authorization: 355ADHL ESTIMATE: Please send estimates and invoice over