CUSTOMER STATED: Hot water runs out quickly TECHNICIAN NOTES: Kenmore 40 gal electric water heater in basement bottom element failed, confirmed with multimeter. Need to replace bottom element. RESOLUTION/RECOMMENDATIONS: Replaced element and tested, multimeter confirms electrical conductivity. JOB NOTES: Water pressure gauge broke while testing pressure. Pressure tested high, but unsure how accurate the reading is. Customer interested in having water heater replaced. Left estimate to replace water heater. JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: Diagnosis submitted to CHW via web portal and authorization received through text. ESTIMATES: READY TO SEND