CUSTOMER STATED: They are still haveing brown water coming out of the hot sides of all faucets TECHNICIAN NOTES: We found that when the hot side of the fixtures is used after a second or 2 the water turns brown for about 30s to a minute then goes clear We checked the water heater buy getting some water out of it and it was clear but when I removed the dielectric union on the cold side I found that there is a very organ colored substance on the inside of the dielectric nipple When in removed some of it I found that it is mud getting into the water heater The water meter is in the utility closet and there is no external shut off to the home so we could not isolate if there is a underground leak The homeowner said that he hoa should cover any underground issues The water heater was installed November 2023 RESOLUTION/RECOMMENDATIONS: My recommendation is to flush the water heater and to flush the water lines in the whole home to attempt to remove as much of the mud as possible