CUSTOMER STATED: water heater not producing hot water again. TECHNICIAN NOTES: found 40 gallon short natural gas water heater located in crawl space, water heater stops working every time it rains due to water getting in crawl space and putting burner assembly out. RESOLUTION/RECOMMENDATIONS: water heater will need to be replaced with a short lowboy or a tankless system or relocate heater into garage JOB NOTES: please bill accordingly, only hose bib is before prv. JOB STATUS: not complete, estimates need sent to resi PARTS: unable to find 40 gallon natural gas low boy that can fit. ESTIMATES: please forward to customer.