Customer Stated: This is a vacant property, and per the PM they wanted us to come out to inspect toilet/shower valve. Tech Notes: Upon inspection I found that this is a glacier bay elongated toilet located in the upstairs master bathroom of home. I found that the toilet needs to be pulled/reset with new wax ring, bolts, supply line, and caulking. I found that the three stem shower valve located in the upstairs hallway guest bathroom also needs to be replaced, and there is access directly behind drywall in guest bedroom. I gave estimate over the phone for the work that is needed to be done to Jamal, and he agreed to pricing. Resolution: We will need to cut into the drywall behind upstairs guest bath shower valve (3 stem), and replace with brand new valve. We will also need to pull/reset upstairs master bathroom toilet along with caulking to help fix/prevent any future plumbing issues. Job Notes:**Jamal has agreed to pricing, and we just need to send estimate over to him via email