Customer states: broken handle on washer box Technician notes: upon inspection, found that the washer box set screw for the cold side handle has broken. Unable to install new handle due to the set screw being broken. Asked customer if the cold side is in the on or off position. Customer stated that they have just moved in and the handle was broken when they moved in Resolution: will need to install new washer box in laundry room. Will need to cut drywall to gain access for new washer box. Washer machine will need to be pulled out. Job status: not complete Job notes: clean out to the left of front door Estimates: ready to be sent Replace washing machine box tested and everything is good job is complete