The tenants complaint is that the master bath shower will not shut off We found the master bathroom shower cartridge is shut the water off We removed the cartridge and found that it is not a standard cartridge Will need to order the cartridge and reschedule to install the new cartridge We did install a standard standard cartridge to stop it from leaking any more but it dose leak when it is used I explained that the master shower can not be used until we get the new cartridge installed I left the handle assembly off of the shower and put the parts in the master bathroom vanity Job not complete Need to order cartridge link below