08/06/2024 CUSTOMER STATED: customer stated her downstairs toilets are backing up in her master bathroom and guest bath also in the shower . TECHNICIAN NOTES: out today because customer stated her toilets were clogged in her downstairs guest bathroom and master bathroom and master bathroom shower was backing up. Toilets had a good amount of toilet paper sitting in bowls when I arrived . Outside, clean outs were not holding water. RESOLUTION/ RECOMMENDATIONS: I first tried using my hand auger to clear blockage. The hand auger did not work so I pulled the toilet in the master bathroom and ran snake full 75 feet out about 7 or 8 times and may have partially cleared some of the soft blockage of tissue paper but water still proceeded to gradually back up again . Recommend returning tomorrow with a camera to go down the line to find and clear obstruction. I reset master bathroom toilet but did not hook water supply line back up to it. Customer has been informed not to use master b