The tenants complaint is that when they flush a toilet or run a shower both bathrooms back up and leak from under the toilets We found that there is a back up on the main sewer line We pulled the toilet in the master bathroom And ran the snake all 50 feet of cable the water level in the pipe dropped but it didn’t empty it is still holding water Need to reschedule to come back out with a longer cable or jetted and camera to determine what the underlying issue with the main line is Job not complete Need to reschedule for further work