Enter 20570231 Flooring contractors built the floor too high, and we are not able to set toilet by normal means. We will need to make a return trip will need to make return Previous contractors also urinated in the toilet and did not clear the toilet after pulling it, which resulted in the inside of the bowl, being stained and an overwhelming urine smell throughout the bathroom. We recommend the replacement of toilet as well before new tenants move in. 4/18/24 Technician notes: upon inspection we found the toilet sitting on flange unsecured from previous visit. Used extended toilet bolts to secure toilet properly along with installing a new wax ring. Reset toilet and hooked up the supply line. Flushed toilet 4 times and checked and tested for leaks. Everything is working as it should at this time. Job status: complete Job notes: please bill accordingly Estimates: no further needed