Dhufstetler 01/17/24 Customer stated back hose bib near hot tub outside leaking constantly. Tested hose bib and found that it is running constantly and does not turn all the way off. Tightened packing nut but leak persisted. Recommend replacing hose bib. Customer accepted estimate, replaced hose bib and tested with no leaks. Please bill card ending in 5015 that is on file for customer, confirmed via phone call. JOB COMPLETE