Customer Stated: They had a leak showing up in the downstairs bathroom ceiling. Tech Notes: Upon inspection I found that there was water damage right around where the drop ear is for the upstairs hallway guest bathroom. I let the tenant know I would have to cut behind this drywall to see where leak is coming from to further diagnose. After cutting into the drywall, I was able to find that the drop ear had a massive crack in it, which is the cause of leaking for the downstairs bathroom ceiling. I let her know I will need to cut out more drywall, and make repair for drop ear to fix current plumbing issues. Resolution: I was able to successfully remove the existing cracked drop ear, cut out section of half-inch copper piping, and replace with brand new half-inch pex piping along with drop ear with no issues. I tested with running water for 10 minutes with no further leaks or issues. Job Notes:**Please bill out to ResiPro as necessary for today’s completed work** Job Status: Complete