CUSTOMER STATED: water softener salt tank is holding water TECHNICIAN NOTES:found the water softener salt tank is completely empty of salt and is hold a slight amount of water in the bottom. After testing found no issues with the water softener at all. Informed the home owner that salt needs to be added roughly every 6 months. RESOLUTION/RECOMMENDATIONS: Replace water softener with a salt free softener JOB NOTES: JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: 516549869231 ESTIMATES: (READY TO SEND