Customer/ Tenant States: They have no hot water. It has been 2 days since the water heater went out. Technician Notes: Out today to look into issue with water heater in the laundry room. Found a 40 gallon Whirlpool natural gas water heater that is 8 years old. Unit has an issue with the burner assembly. This part can take 2+ weeks to receive. Spoke to Jeremiah and explained to him the issue and informed him I brought a heater out with me. He made the decision to have us move forward with water heater replacement. Resolution: Installed a new 40 gallon natural gas water heater in the laundry room with new flu vent, risers, shutoff, expansion tank, gas flex line, gas shutoff, and fittings. Tested for proper function and leaks. Tenant not home at time of completion. Job Notes: Inspection complete. Job Status: Complete. Autho: Bill to ResiPro Estimates: No additional needed.