CUSTOMER STATED : Utility company was out and said 20 gallons of water is being used per hour. TECHNICIAN NOTES : Out to the residence today for a leak. Tenant stated they believe leak is located in full basement bathroom due to mold stains. When I arrived, water meter was counting up at a fast rate indicating a good amount of water is getting out somewhere. We have cut drywall in bathroom but were unable to locate the leaks. After further investigating, we found a exterior pressure regulating valve that has cracked on the right side union causing the concerns. RESOLUTION : Dug up exterior leaking pressure regulating valve near water meter and replaced prv. After making proper repairs, the system has been fully pressurized and tested for leaks. There are no further leaks or concerns at this time after making repairs to prv. JOB NOTES : Please bill resipro for work completed today. Clean out located on right side of front door. JOB STATUS : Job complete