Customer stated: they weren’t getting any hot water. Technician notes called out today to look at a hot water heater. While on site I found that the water on the hot side was bit getting warm at all. I went down to the crawl space to find a brand new 50 gallon Rheem electric water heater. I tested both thermostats to find each one reading 240 volts. While investigating further I found that the breaker on the breaker box was flipped upside down. Resolution: I flipped the breaker on the break box to where it was in the on position. After flipping the break I tested the water to find it getting warm. I told the home owner the issue was the break box was flipped in the off position getting them no hot water. I also told them after 45 minutes to an hour the should get almost instant hot water. Job status complete.