Customers, kitchen faucet was not working due to the batteries being disconnected due to the battery pack not being properly mounted. Customer chose to mounted themselves rather than mounted to the cabinet.. Technician that the customers water bill was about $100 more than it normally is, technician checked all the faucets and appliances, and found that there was only one toilet visible leaking, but that does not mean that the other toilets are not leaking as well just shows that it is not visible to the eye. Due to the toilets, 18 years old technician highly recommends the replacement of all toilets with custom required options as preventative maintenance.